Job Description

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Store Team Member

Millbury, MA

Job Purpose:

Provide legendary customer service through the use of integrity, product knowledge, positive attitude, and high energy.

Priniciple Responsibilities:

There are several key responsibilities that a Team Member may be accountable for. These responsibilities will be given directly to them by the Store Manager, Assistant Store Manager or Team Leader and may include the following:


  • Greet all customer as they enter the store.

  • Practice 4 Keys to Successful Selling: Welcome the Customer, Make the Sell, Suggest the Sell, Close the Sell.

  • Provide excellent customer service at the time of the time of the check out with a Sincere “Thank You”.



Principle Duties:

Team Members may also be required to perform one or more of the following duties on a regular basis:


  • Operate cash register/computer

  • Provide cash control within the department established by Tractor Supply Company

  • Recovery of merchandise in assigned areas

  • “Freight in Eight”: mandatory freight night as assigned by Store Manager, Assistant Store Manager or Team Leader

  • Plan-o-grams (merchandising, sets, and resets)

  • Assembling merchandise

  • Janitorial

  • Price changes/markdowns

  • Deliveries, if 18 years old or older and valid Driver’s License

  • Operate Forklift, if 18 years old or older

  • Load outs

  • Other responsibilities as assigned by the Store Manager, Assistant Store Manager or Team Leader