Job Description

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Store Team Member

Black Mountain, NC

Job Purpose:

Provide legendary customer service through the use of integrity, product knowledge, positive attitude, and high energy.

Priniciple Responsibilities:

There are several key responsibilities that a Team Member may be accountable for. These responsibilities will be given directly to them by the Store Manager, Assistant Store Manager or Team Leader and may include the following:


  • Greet all customer as they enter the store.

  • Practice 4 Keys to Successful Selling: Welcome the Customer, Make the Sell, Suggest the Sell, Close the Sell.

  • Provide excellent customer service at the time of the time of the check out with a Sincere “Thank You”.



Principle Duties:

Team Members may also be required to perform one or more of the following duties on a regular basis:


  • Operate cash register/computer

  • Provide cash control within the department established by Tractor Supply Company

  • Recovery of merchandise in assigned areas

  • “Freight in Eight”: mandatory freight night as assigned by Store Manager, Assistant Store Manager or Team Leader

  • Plan-o-grams (merchandising, sets, and resets)

  • Assembling merchandise

  • Janitorial

  • Price changes/markdowns

  • Deliveries, if 18 years old or older and valid Driver’s License

  • Operate Forklift, if 18 years old or older

  • Load outs

  • Other responsibilities as assigned by the Store Manager, Assistant Store Manager or Team Leader





Essential Functions of the Job:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, team member is regularly required to:


  • Perform and execute principle responsibilities

  • Process information / merchandise through system and POS Register system

  • Communicate effectively with team members and customers

  • Read, write, and count to accurately complete all documentation

  • Freely access all areas of the store including selling floor, side lot, stock area and register area

  • Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift (if 18 years old), computer and cash register

  • Squat, bend, stoop, and climb ladders

  • Move and transfer merchandise generally weighing 0 – 50 pounds throughout the store

  • Work varied hours, days, nights, and weekends as business dictates

  • Stand and walk for long periods of time often up to four hours straight without a break



Position Requirements:

Retail experience and/or farming, ranching, equine, or welding knowledge is strongly preferred.